Ordered Animal print size 8, could not tell from the order what I ordered because it said Womens Wellies Snow Rain Boots size 3 4 5 6 7 8. When it arrived it was a black size 8 so I contacted the company via Amazon about the error and got no response. It was only after I placed a claim via Amazon that they responded informing me that I ordered black, which of course I did not because I clicked on the leopard print and verified by placing a pseudo order which came up identical to the first. I eventually got a return label from the company to return the boots as I did not intend to pay P&P again, asked for an exchange referencing the name I was told to and got an email saying to expect a refund, no apology no exchange, would not purchase even a shoe lace from them. As for the boots, I am unable to rate because I never took them out of the package.