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Customer Review

on 25 June 2012
And just as the warranty is about to run out, it has stopped working. Warranty 18th Feb, stopped on the 16th.

It's been very dodgy over the last 6 months, but, never expecting a brand new printer to give up the ghost so quickly (my other printers have lasted years), I didn't send it back immediately it started going wrong.

Just contacted the repair company and the printer is still under warranty - however, because I "bought the printer from AMAZON," I have to pay to send it for repair under warranty.

After years of buying from Amazon, I had no idea that items which are still under guarantee don't get a prepaid label to return for warranty repay, just because they were bought from AMAZON.

ADVICE - DON"T WASTE YOUR MONEY. Won't be buying Canon again. Nor will I be buying larger items from AMAZON again.


BE AWARE - the printer is a great price, works really well, BUT ink cartridges are one of the biggest rip-offs I have come across recently.
This would make a good investigation for 'Rip-Off Britain'.

This printer is great - works, easy to use, easy to set up, good quality.
BUT I just got a set of replacement ink cartridges, and they cost more than the printer. Each time you refill, you could buy a new printer, which comes with the ink installed!!

If I didn't take into consideration the cost of the ink, this printer would get 4.5 stars.
BUT, as it needs ink to work, the overall cost is phenomenal - unfortunately that brings it down to poor value - so it only gets 2 stars.

As soon as the ink is lowered to even a reasonable price, then I'll up the stars. (Nope, I won't, as it has stopped working completely.)
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Product Details

3.8 out of 5 stars