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Customer Review

on 14 August 2010
I received my Delia cook-book which can only be described as a huge tome.
This book was despatched to my PO Box in Saudi Arabia and arrived quite badly damaged.
This is because the idiot packer somewhere in Europe from where it was despatched fitted only a thin tight fitting cardboard cover for this heavy book. This cardboard cover was square against the sides of the book and not the type that has the ends relieved as in a special book packet.

Consequently, due to the inept choice of shipping packing and the exceptional weight of this book:

IT ARRIVED WITH THREE OUT OF FOUR CORNERS BROKEN, THE BOTTOM EDGE SLIGHTLY CRUSHED AND ALSO THE BASE OF THE BOOK'S SPINE DEFORMED.

Of course these things may happen from time to time but the reason I remain very annoyed is because this problem was immediately reported to Amazon and I have not received the courtesy of a reply about it.

I highly recommend Delia's great work - espesially for an amature or beginning cook however I suggest you get it from your local book shop because Amazon cannot properly take care of unusually heavy items or supply correct packing materials. You will probably also not receive any reply to your complaint.

OK AMAZON - Now you can publish this !! (To remind you. I will buy nothing further from you until you replace my book with one in perfect condition!)

Peter Williams
Al Khobar 31952
Saudi Arabia
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