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Customer Review

on 30 November 2013
The product description should state that the tap fittings are not universal. After fitting the mixer, and tightening the screws to within an inch of their lives, I had more water leaking out than I had coming from the taps. I don't have weird shaped fittings, just ordinary, average bath taps so this really shouldn't have been a problem. On top of this, the mixer was faulty as the switch refused to stay in the shower position. We emailed Home Discount Ltd to let them know about the problems, and after chasing them up for their non response we are left as unimpressed with the company as we are with the product they sold. To add insult to injury, when a company supplies a product that is damaged and not fit for purpose, I find it extremely unfair that I should be asked to foot the bill for the return of that product - especially when the company will only accept returns from expensive, registered courier post. I would not use this company again and would not recommend their product or service to other customers.
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