My friends brought me this book for my Birthday, which says alot about the way I must have been behaving towards people. Since then I have read it three times and refer back to it whenever I feel I need to. It gives pratical advice, following through with examples and explanations of why the exercises work. I suffer quite badly from social anxiety and this book has really helped me get through some very troubled times. A word of warning though, It takes alot of hard work and perseverance to make the changes suggested in this book, but it is well worth the effort. I have actualy met Gillian Butler on a Stress Management course. She is a very nice person, but looks nothing like her picture in the back of this book.