This is Zack on behalf of RDX from Q.A Department. I appreciate the time that you have taken in order to write us a review. Kindly note that immense care is being taken in order to manufacture all the items. However, as you may understand that in some cases there might be an over-look in certain cases. It is also a regretful acknowledgement that the incident has happened to you. However, we have made some changes in the product and if you could please write us an email I will be more than happy to further assist you with the issue.