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Customer Review

on 6 November 2012
Generally pleased with product, but very disappointed by lack of back up/ guide! Eventually managed to find some on Internet, but it took quite some time.
Main help ,or setup, is obtained by swiping from top to bottom of screen. Why could this be mentioned in the box.
My unit did crash, ( probably too many tabs open ). Tried advice line, until I realised that this cost nearly £2 / minute. Unwilling to pay this extortionist price, I trawled through the internet sites, and found that if you held down Start button for 20 secs, the unit reset. No problems since.
How much would it cost to give an enclosed note in the box indicating these points, or, at least, giving Internet sites for help.
I would recommend this product, but only if you have a friend who has had one for a month or so, and has learned how to obtain these helpful sites.
Amazon, get your act together, and rectify these faults that could be addressed at minimum cost to you.
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