7 of 9 people found the following review helpful
Helpful tips and recaps within each chapter,
This review is from: Brilliant Communication Skills: What the Best Communicators Know, Do and Say (Brilliant Business) (Paperback)
This book outlines the principles of communication and developing & improving your communication skills, giving helpful tips and recaps within each chapter.
I found the chapter on 'positive things one can do with written communication skills' very useful too - at last, guidance on email etiquette!