Top critical review
Great product but unfortunately for me it didn’t go well.
13 November 2018
I think this printer is wonderful for it’s price but I have refunded and returned this printer because of some very jarring and fundamentals flaws. The community support for this product is great which led me to purchase this. The only problem is that many of the community enhancements are items which needs to be 3D printed and I can’t print it if my printer is not working properly. A few problems I had which led me to return this product are as follows.
1. Warped bed
The warpage of the bed is very severe in my case which is why I returned it. The print was collapsing towards the center of the plate as it was warping. I had many troubles removing the print from the bed. Furthermore, in my case, the edges are a millimeter more elevated than the center. For a printer with precision of 1 to 2 decimal place in millimeters, this is quite significant.
2. Z axis misalignment
The printer that was delivered had a Z axis calibration error and it can’t continue the print effectively without running into the print. It also has issues identifying and moving up the right height to print at.
3. Extruder issues
The extruder has some misalignment and it wasn’t straight. Even if it was straight, it has problems with filament control, the printer was still extruding filament even when it is not supposed to, that led to blobs which blocked the extruder from passing. Along with the bed warpage this is a complete disaster.
Nonetheless, I hope they improve on this design, this printer is capable of so much more if they can just make some small adjustments to it. I decided to give it another go and got a replacement. I hope this time I will have lesser problems. The manual bed levelling took me a full day because I got to take into account the warpage etc.
I also have no idea how to contact the product support so I resorted to returning the product. With this review, I hope the support can get in touch with me.