Amazon calculates a product’s star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers, and factors that establish reviewer trustworthiness.
These coat hooks are amazing! Look great, not heavy which is what I was worried about, great size and good value for money! The only slight issue I had is that these coat hooks didn’t come with screws.