Top critical review
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Unable to watch the best matches
on 28 August 2018
Match coverage itself is OK, but many frustrations. I agree with other reviewers that more courts need to be covered: if you want to see a match that's not on a show court, you have virtually no chance. Amazon also need to remember that the 'glamour matches' are put on in the night session, which in the UK is literally in the middle of the night. Unless we want to give up sleeping, we need some means of watching recorded highlights, particularly of the night matches. I was pleased to see a reference to a 'US Open 2018 highlights page' which I thought might offer this, but I could not find it anywhere on the morning of 28/8. Perhaps it only runs during the live coverage (which would be virtually pointless)? Another problem with this coverage is that it can only be viewed on certain devices: sadly, my 3 year-old smart TV is not among these, so I have to watch on a tablet.
Overall, I get the impression that this is a rushed and half-hearted effort at providing sports coverage, possibly being done to test the waters. The platform is not entirely suitable, as many will still want to watch on TV, and they need to cover more courts. Also, at the very least, they must offer recorded highlights the following day when there is no live action.