The product worked for one week. It was advertised as second hand but as good as new. Lavazza said that it needs to be returned, it cannot be repaired. When I called the Cheapest Electrical customer service number it was a dead number, it did not ring. Hoping that there is some response to the email that I sent. They have excellent reviews so either they'll be helpful and we were just unlucky or they are getting a lot of fake reviews from friends. We'll see.
Coffee machine works ok, Milk warmer does what it says gets milk warm just. So tried ringing customer services many times but no reply just keeps ringing, nobody wants to answer. So I tried sending a e-mail and to this day nobody wants to reply to this also. If you should want to buy one i just hope t dosent go wrong cos nobody wants to know