Top critical review
High end TV for low price - EPG issues with the Satellite feed though, Wifi Issue too
18 September 2018
After lots of research and reading of reviews, I decided to plump for this 50inch 4k HDR Hisense tv. One of the persuading factors was the option of connecting your Satellite dish also. (great of your Freeview reception isn't perfect) .
Arrived on delivery day, by DPD, no problems there with text updates. Easy to set up, connects to your wifi or via a LAN connection if you prefer. The set up is straightforward and easy to do. It prompted me that there was a firmware update available so I performed this so it's got the latest (not sure what the differences are)
The thing I really like is having the 4 remote buttons to access Amazon prime tv, Youtube, Netflix and Freeplay for a single press - no messing. Sign in and away you go.
You can add multiple accounts on Youtube. Great for us so my daughter can access all her content without messing with ours.
On free play, ideally, you need to sign into BBC Iplayer, ITV hub and All 4. The first two you can do signing in on your PC and entering the activation code. All 4 you need your username and password so if you don't have, just sign up online. All 100% free but gives you absolutely loads of free TV content.
Search for 4k clips on Youtube to get a feel for the performance - Really wonderful contrast and colours. Even better if you tweak the colour settings to match your preferences.
Amazon Prime & Netflix do have some 4K content also but you won't get any broadcast unless you have SKY. (not sure about Virgin)
Now, lets talk about the EPG (Electronic Program Guide)
On freeview - it works fine (as per the 3rd pic) No problems - 7 days worth however if you switch to your Satellite dish (4th pic) then the EPG doesn't really populate (5th pic). You might get the odd channel with info but the majority don't.
I called Hisense to ask about this, the 1st agent told me to do a software update, which I had done and they advised a factory reset. I was loathed to do this as id lose all the settings and logins but that's what they wanted but no surprise when that didn't work so called back. After quite a wait, the next chap told me that it wasn't really designed to take satellite dish. I fact I disputed considering the tv has a Sat tuner and a socket for your dish and you can tune it. Apparently, this is an extra with no guaranteed functionality. I couldn't find anywhere that advises this function won't work but they say it doesn't so that's a little disappointing. The specs so Freesat HD (no) but when you tune it, you do get the HD channels, all be it not in a straightforward order and you can't edit them either apparently.
That's not a game changer, just means i need to sort my tv antenna out because reception isn't great for me but I'll sort that out.
Audio isnt bad for a tv. Quite loud with stereo and Dolby but of course will significantly be enhanced if you add a decent soundbar. As this is a 2nd tv in the dining room, I'll make do but its better than my previous tv for sure.
Overall, great value for money. A very capable 50 inch 4k HDR LED tv for less than £400. Would have got 5 starts but for the EPG but certainly in terms of picture quality & value for money, I cant not give it 5 stars.
Hope this helps anyone pondering making a purchase
UPDATE: I now have 2 of these, 50inch and 65 and experience losing the wifi connection on both. Not just dropped but lost the settings so had to reconnect and enter password. Happened more than once. On the 65, I then got an error advising the WIFI module was not inserted. I called Hisence, (3rd party company providing their support). They suggested a hardware fault on the 65 and software on the 50 so were processing a return on the 65 and sent me a firmware update (even though I have updated) but havent been able to get the flash file to work. I did however do a factory reset on the 65 and it came back to life. Funny how they couldnt get it working and I could!
So, my ratings are going down, even though when its working, its bang on and a brilliant picture