Top critical review
APPALLING CUSTOMER SERVICE AND A PRODUCT NOT FIT FOR PURPOSE
28 May 2018
I bought 2 pairs of these boots for my children on the 5th April 2018. They used them for the first time over the weeekend (26th May 2018) to walk in the rain. They were absolutely useless and in no way waterproof whatsoever. My children’s feet were soaked within minutes of walking. I contacted the company to request a refund as the product does not do what is claims and was dismissed with an email saying ‘returns period expired’ and my return request has been closed. APPALLING CUSTOMER SERCICE AND A PRODUCT NOT FIT FOR PURPOSE - DO NOT BUY FROM THIS COMPANY.