I ordered this by mistake, but it was nonetheless delivered early, it was well packed.So I give them top marks for delivery. I did get in contact with Klarstein, they were very quick in answering my query, they were very professional. However UPS who delivered should have received my signature but I was out and it was left in a shed. The machine is well designed and looks good taking up not too much space in my tiny kitchen. Easy to use with controls well thought out. It produces a very nice drink. I would recomend this machine.
I’ve had my machine for a month now and had no problems with it. The coffee is excellent and you can make it as strong as you like. I love strong coffee and I have it on medium grind and the second strongest setting, so there’s plenty of scope if you like bouncing off the walls in a morning. The timer works a treat. The sound of the grinder doing its thing really helps wake me up in the mornings. It also looks really cool, kind of industrial and badass. It’s a bosting machine for the money and I definitely recommend.
Overall this is a great machine. Two things I'd say:
1/ The grinder is proper loud. If your bedroom is relatively close to your machine, don't schedule it to start before you get up!
2/ The settings are a bit odd. I use the grinder and I definitely think it uses way too much grain to make a couple cups of coffee. I basically cut the advised settings in half. I put 8 cups of water in and grind for 4. This provides a better balance.
OK The Machine is brilliant but no matter what setting we put it on it seems to use a lot of beans! This makes it expensive to run and so we can not afford to use it every day as we did with all our other machines... Unless we get some tips from Klarstein we wont be updating with them.... if anything changes we'll keep you posted, L&M Derbyshire.
Easy to use (after reading Manual). Easy to clean (using paper filters). Coffee good (cafe quality) so far. Am trying different brands of coffee beans to find perfect ones. Keeps coffee hot and turns off hotplate by itself. Looks impressive on worktop. Can adjust strength to taste. Slight niggle water tank lid fiddly to open/close.