Top critical review
7 August 2018
I followed instructions which took me to sign in details I had to give my phone number and email. I was then informed that installation could not be completed and did I want to be contacted by phone or email. I chose phone and then received a call from a private number. A guy then informed me that my software was out of date and I had numerous small problems he took over my computer ( alarm bell started to ring) then informed me that there would be several problems that could only be solved if I paid. At this point I said no this was not the case as I had just had the computer checked by a software expert. He said I didn't understand and I would not be able to use the product key again if I did not complete the process with him. Totally wrong as I have since installed it with no problem. I told him if I couldn't I would return the product to Amazon. Complete scammer, its a good job I am not a complete computer novice but next year I wont buy Mcafee again.