Top critical review
Perfect Fit from Day 1 but.....
4 August 2019
Have had quite a few pairs of walking shoes from Hi Tec over the years including these and this pair for whatever reason is the most comfortable yet, not even needing the usual 10 or 20 miles to soften up.
Oh dear! - 6 months later and the outer layer on one of the laces has gone which has never happened anywhere near this soon before. Hi Tec no help whatsoever with replacing it, they don't have any spares believe it or not and refuse to take any responsibility for their defective goods. Have had to buy a new pair of laces as near as I could find at my own expense. (I don't know whether Amazon would have replaced the shoes but it doesn't seem worth the hassle in trying and I'd rather have a good rant instead.) So be warned, don't expect any customer service from Hi Tec who incidentally you would think could make a good bit extra selling replacement laces. In consequence I have dropped my rating from 5 to 3 stars.