Top critical review
Wrong colour and falling apart
16 October 2018
UPDATE - amazon agreed to refund me for this purchase, for which I am very grateful, the review below refers only to the product itself, as the customer service for this issue was faultless.
Honestly, I'm not sure if I received a genuine Rocket Dog product.
To start with the shoe is not the right colour, it's far lighter than the picture shows - it looks like a very light brown which is very distressed; these boots arrived scuffed at the front of one foot, however, I didn't mind so much as the shoe looked "distressed" anyway, but they have deteriorated so quickly that I'm sure this must be a fake.
The red tartan fabric on the inside of the boot (and also on the reverse of the straps) has frayed very badly to the point where strings hang from the straps and the edges of the boot. Now, these boots which I've worn about 5 times now look years old - I'm really not happy with the quality and I expected more from such a trusted brand. The frayed fabric also means that the boot is very difficult to zip because red threads are poking through the teeth of the zipper constantly (see photo).
The boot has also begun to peel around the Rocket Dog logo so that it looks more like a huge scuff/tear than a logo at all! You can see this in the photos attached.
I hadn't worn them in a few weeks as the weather was good (and I wasn't happy with how scruffy they looked) but a few days ago I wore them for a few hours while I shopped - when I came home I realised that the sole of the shoe has started peeling away at the heel! They're barely worn and they're literally falling apart - I realised this too late and can no longer return them - so I'll never know if this was just a lemon or indeed a fake.
I have never paid so much for boots which peel and separate after a handful of uses, I really can't believe that I haven't been sent a fake based on all the other 5* reviews.
I'm sorry to say I couldn't recommend these boots to anyone based on what I received.
They arrived on time and fit well, but that's not much good if I can't wear them because they look so awful.