Top critical review
17 November 2018
In late July, I bought this as a gift for my husband since he drinks a lot of sparkling water. We were keen on trying the Soda Stream out, since it would reduce considerably the plastic we would be generating. However, after only three uses, we have to physically hold the bottle in place and also contend with a spray of water each time we press the top button. Plus, releasing the bottle from the machine requires a lot of strength (and the constant fear we will break the whole thing!). Overall, we're quite disappointed by the experience and now have the SodaStream sitting on the counter unused.
As someone else has mentioned, it's impossible to figure out how to contact Soda Stream on Amazon to attempt a resolution of the problem.