Top critical review
Good potential but poor stability and misleading status lights leaves a poor and unacceptable expereince.
22 April 2018
Review for an EX800 / X65.
The WPS setup is very simple, so getting up and running is a nice experience. From the go, the extender seems to do a great job of greatly extending the WIFI, although it is nothing like the 'same speed due to fastlane technology'.
Unfortunately, the experience goes downhill very fast. Despite the indicator lights showing 'the best connection', 2.4/5ghz connections etc, the extender frequently disconnects, to the point that the best improvement I can make to my wifi is to turn it off.
I have tried all workarounds in the support articles and also called support. The usual firmware upgrade, changing channels on the router, repositioning etc. but with no noticeable difference.
Ultimately, the extender makes any Wi-Fi issues far worse as half the time it will now not work route internet traffic at all, not just the previous reduced speeds without it.
Lastly, my reason for a 1 star review:
Not only does the extender fail due to the disconnecting issues but as an engineer, I find the lack of diagnostics inexcusable. The extender should be able to log the precise reason why it cannot route internet traffic, be it out of range, channel issues or whatever. The support approach is to keep trying random changes, in the hope that one will have a positive effect. To display all lights signalling to a user that all is perfect, when it, in fact, is not working/dropped its connection to the router, for me categorises this as an untrustworthy product.