Top positive review
Screws too short
Reviewed in the United Kingdom on 19 September 2019
The product is very good - it's lightweight, so the only real weight is the wet laundry. The bars don't seem entirely straight when fully extended (flexing at the expansion points) but hopefully this will not prove a weak point. I did encounter a problem with installation, however. The supplied pulley wheels have built in screws, which is a nice idea, as you just manually screw the pulley into the ceiling. Unfortunately, theses screws were not long enough to extend through the ceiling boards and into the joist. Since the screws could not be replaced, I have had to spend more money on alternative pulley wheels on a back plate, that I could put my own, long (120mm) screws through to ensure that the device was safely installed. This was irritating, as it made the product almost £20 more expensive and the pulley wheels were not easy to come by (local big name builders merchants don't stock them, so I had to search online - nothing available on Amazon). I would suggest that the manufacturer supplies a different pulley system in future, so that customers can choose the required screw length. Once a suitable pulley system was purchased, it was just a case of measuring carefully to drill in the right places - installation was very straightforward.