Amazon calculates a product’s star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers, and factors that establish reviewer trustworthiness.
The product looks good but I was highly disappointed when only one door hook arrived. The advert and description gives the impression that the 3 hooks pictured will be delivered. Found it difficult to contact the seller after the item arrived to rectify the problem. Very upset