Top critical review
Non-existent guarantee customer service from seller and Amazon
7 July 2018
I liked the notion of this watch and enjoyed using it, when it worked!
Unfortunately, despite my getting a new battery fitted, it simply stopped working (had a brief restart for a couple of days but then stopped completely).
Because I had waited longer than 30 days to start using the watch, both the seller and Amazon said the guarantee was no longer valid, despite the fact that the watch had only worked for about 10 days and I had the data to prove it. Amazon’s only recommendation was that I should initiate a charge back from my bank.....!
Seller advised me to contact manufacturer - Nokia has taken 29 emails back and forth to be persuaded to arrange a return.
So don’t expect the “guarantee”, either from the seller or Amazon’s A to Z,to be worth anything at all..