Top positive review
Would give 6 stars if possible thanks to amazing customer service
30 July 2018
There’s not much I can say about the Instant Pot that hasn't been said by others in all the other reviews here. A wonderful ‘intelligent’ pressure cooker that makes pressure cooking so easy that’s it’s practically impossible to fail your dishes (at least the PC part). I also use it a lot to make yogurt and it works remarkably in that regard too.
However, the one thing that prompted me to write this review was not the machine itself, but the amazing customer service I got from the IP UK branch. I wanted to order an extra pressure release valve and extra silicone caps for the float valve as backups, for just in case, but to my dismay the UK IP site didn’t allow for orders by continental European customers. So I contacted their UK-based customer service and three days later I got everything I wanted in the mail, straight from Britain, and they hadn’t even asked me for payment yet. I was flabbergasted (in a good way of course) and just based on that experience I wish I could dole out an extra star here.