Top critical review
Appear great but be careful when using a code to lock them - they wont open!!!
on 14 September 2018
On first inspection, these suitcases appeared great. Sturdy, large and perfect for my upcoming trips. I first used them for a trip to Europe in May and was happy with them. Fast forward to August when I was heading to the US for 2 weeks, I arrived and to my horror couldn't open the large case using the code I has preset. I struggled with the suitcase for an hour until eventually it opened with a DIFFERENT code to what I had set. This happened on the smallest cabin sized one. The same week during the same trip, this issue happened with the largest case as well which after playing around with the code for nearly an hour, I couldn't open and had to break the zips off which are now stuck in the lock and I have to open the suitcase using the little zip stumps.