Top critical review
9 people found this helpful
Great camera. Serious reliability issues
on 26 June 2015
I agree with all the Amazon reviews and photography websites that this is a great camera. The problem is reliability. I have had 3 OMD EM-10's develop faults in the last 6 months.
The first one was almost dead on arrival - it managed 1 photo before deciding not to work (blank lcd screen and viewfinder, shutter button did nothing). I received a replacement from Amazon very quickly which was good, however the wifi did not work on this one, so I contacted Amazon and they recommended a replacement. Again the replacement was received quickly, and this one worked for about 4 months before developing a fault on the lcd screen (strange banding which was present in live view, when viewing photos, and even in the setting menus). I called Amazon, and they offered another replacement, however given this would be my 4th OMD EM-10's in 6 months, I declined, and Amazon have kindly offered a refund.
Amazon's service is exceptional - I suspect most other retailers would have sent the 3rd one for repair. Maybe I have just been unlucky, as I have not seen any other posts or reviews complaining about the camera's reliability, but given my experience, I wouldn’t recommend it.