Pleased with service from seller. I know these screen savers can be tricky to apply and these are no exception. Wish I'd applied it in a steamy shower-room and then I may have had better results. Despite trying very carefully, I still had air bubbles which I tried in vein to push out and failed miserably. Surely someone can invent a more solid screen saver which is simply applied on the surface? Having said that, it fits the Toshiba Encore perfectly with hole cut for camera too. I may have some issues with a few air bubbles, but that must be better than a scratched screen.