Top critical review
6 people found this helpful
9 months for the price of 12
on 13 July 2014
I've used Kaspersky products since 2010 with no problems.
Today I was greeted by:
! Databases: out of date
X Subscription: problem is available
Didn't know what they meant by 'problem is available' and was shocked when I found out that they want me to renew my subscription online (3 user @ £39.99) and unless renewed it will operate with reduced functions and no new databases.
As I have just under 3 months of the licence still to run I was disgusted with this.
Paid for 12 months and only got 9!
I'm sure they would have loved to discuss this further (its an 0871 number @ 10p a minute), but I decided to cut my losses.
This could well be a glitch in their system but they have shown no willingness to sort it out so I will be uninstalling and using one of their competitors products.