Top critical review
112 people found this helpful
Good build quality but setup is time consuming and complicated
on 4 December 2013
The build quality seems excellent so the machine is definitely good value and spec (i3 w/6gb RAM) should keep it going for 5 years but...
If you have little experience with PC's then upgrading to Windows 8.1 and setup in General is very awkward and extremely time consuming. Before you can upgrade to windows 8.1 (which allows for a more traditional windows experience, which you need as it's not a touchscreen laptop, and is free) you will need to carry out all the windows updates and there are a lot. That is assuming you can work it how to do that in the first place on Windows 8.
I bought this for my parents and I'm pretty certain they would have found it unusable had it just turned up at their house. As it is it took me 5 hours to do all the updates, upgrade to Windows 8.1, set up for a desktop experience remove all the junk software and install antivirus and office. To be fair I think most of that is down to Microsoft servers but still, would it really be so bad for things to come ready to go or with detailed instructions for novices to do it themselves?
Now it works great and is quick to start up and carry out tasks but you need patience and a decent understanding of PC's to get to this point.
And the most annoying thing? There's no light anywhere to tell you if caps lock is on really frustrating for passwords etc. - I just can't understand why it's missing...