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I am disappointed that the product has been falsely labelled/advertised as per ...
on 9 September 2016
Whilst we had ordered a "refurbished" phone, we have received a phone with severe scratches on the back panel, multiple scratches on the screen and the top of the phone has damage as if it has been dropped/sanded. In addition, the phone switches off at 25% battery which is less than desirable.
I am disappointed that the product has been falsely labelled/advertised as per the Amazon.co.uk guidelines stating that: "Refurbished: a product that has been professionally restored to working order. Typically, this means the product has been inspected, cleaned and repaired to meet manufacturer specifications."