Top critical review
shambles from start to finish
20 September 2018
First of all the delivery was a fiasco, we paid extra for next day delivery before 1.00pm, it finally turned up a week later, good job there DPD, apparently they couldn't find us, then apparently I even refused to take delivery....a truely shocking courier company who Amazon have now given the contract to deliver items 'fulfilled by Amazon'......well done.
So that was not a review of this item, just the prior crap.
Anyway, I've built a few of Mercers flat pack pieces, coffee table, wardrobes etc, and by and large they've been good, pretty solid, parts generally fit, all the pieces there. Unfortunately however, this has to be the worst, not just Mercers, but of any flat pack I've ever had the misfortune to build. We had cracks and splits not just along where the blockboard has been glued but running about 1/3 the length of the side, 3 of the 4 sides of the draw badly split. We had misaligned dowel holes, warped boards, hinge screws made out of cheese with heads shearing off, splits in the front fascia (had to be the front obviously).
That's the practical bad points, then you get the instructions. If they can put paper cut off letters for the screws and bits would it be so hard to number the wooden parts rather than let the DIY builder have to identify between identical looking parts, for example 2 sides and a centre piece, all the same size but with a few drill holes in different areas
This was the third and for me final piece of Mercers furniture I'll ever bother with, think we'll look elsewhere for the remainder.