Top positive review
2 people found this helpful
Outstanding customer service.
on 14 January 2016
I chose to collect from my local post office, which is really useful. Very lightweight plastic construction, not sure of it's longevity. Seemed to work o/k and did what I wanted. On/off switch is useful. Good quality USB3 cable supplied.
Inateck picked up my review and responded at about 3.00am - as they are based in the USA - just a few hours after me posting my review. They thought I was a bit disappointed with the this caddy, so I was offered another Enclosure completely FOC,it was their FE3001 model. They kept me informed of shipping details at every stage and it arrived bang on time.
This is a serious desktop model with a 12v PSU and 3.5 and 2.5 inch HDD capability. It has an on/off switch and USB3 lead that is plenty long enough for most purposes. The USB lead and socket looks unlike the standard USB-B, with an additional locator on the top. I imagine this is to improve connectivity, but I found that a standard USB-B fits perfectly well, should you wish to use a much longer cable.
It is well made from brushed aluminum and is ventilated, so I don't see overheating as being a problem. The pack inside contains screws to fix 3.5" SATA HDD's, but not a 3mm metric fine screw for a 2.5". That's not a great problem, but be prepared to have one, otherwise the 2.5" drive could just fall off the connector. There is also a screwdriver, spare rubber feet and end cap screws.
All in all, Inateck are unbeatable for customer service and I would have no hesitation buying from them again and recommending them. Their products are well made and I have confidence in them as a company. Other companies could learn a lot from them.