Top positive review
17 people found this helpful
Genuinely Idiotproof, Proven by a Genuine Idiot
on 20 December 2013
An excellent, fast, lightweight rope at a very fair price. However, better than the rope itself is the customer service.
I used my original rope for a couple of weeks in my front yard, only for the PVC coating of the rope to wear out, exposing the wire beneath. When this wire began to fray and scratch my legs, I whined to the company, who pointed out (entirely fairly, and much more gently than they needed to) that in both the product description and the instructions that come with the rope they specifically say the rope is not to be used outdoors, for exactly this reason. Not only that, they then sent me a replacement rope that I had idiotically destroyed. And all this after emailing twice in the first couple of weeks to see how I was getting on with it (over the Christmas period to boot). In fact, if the customer service were any more attentive it would verge on stalking.
Anyway, go ahead and buy one. You can't go wrong.