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51 people found this helpful
Beware the touchscreen PC... Too much glare, dull & muted picture quality and this one is quite slow too.
on 30 October 2013
Oh, I'm really disappointed.
I purchased this to replace my all-in-one Sony PC, which I've had for almost 10 years: Sony Vaio VGC-LA series, 1.83Ghz, 1GB RAM (incase you were wondering) I was still running off XP and it was getting a bit slow, particularly when multitasking, so I felt it was time for an upgrade. Did a fair bit of research and thought the Samsung was the way to go.
The new Samsung PC is slimline and looks reasonably good (a bit of a beast compared to my old PC but they all look like this nowadays!) It was very easy to set up and Windows 8 is actually quite intuitive to use (in my opinion!) I chose this model over the slightly cheaper ones in the same range as it has more RAM and a faster processor, so I thought I could get more use out of it in the long run.
SCREEN QUALITY & COLOUR INACCURACY
I ordered this PC without having seen it or having compared it in real life and this for me, was the biggest mistake. The quality of the screen is extremely poor - the colour lacks accuracy, sharpness and vibrancy - everything looks muted and dull. I tried to tweak the settings but to no avail.
I use my PC for general browsing, shopping and entertainment - but I have an online business and use my PC for a fair bit of editing and design work. It is really essential that colours look right when I'm editing product pictures and the web design etc and with the Samsung, nothing looks right at all. I feel like I've gone 20 years into the future and my eyes aren't what they used to be: the edges are soft so you don't get a clean, crisp image and all the colours are innaccurate. To top it all off, there is an enormous amount of glare on the screen and no matter what angle I turn the monitor, I can see my own reflection staring back at me. I feel like I have taken a huge step backwards and despite replacing a 10 year old PC, this feels like a significant downgrade.
I managed to return my PC to the retailer and decided to head into town and have a look at some PCs in real life. I was mortified to find that ALL of the new style touchscreen PCs have this problem. It seems that in order to make them touchscreen, the screen needs to be glassy, resulting in lots of glare. All of the PCs I saw also had the same issue with the colours being muted and inaccurate.
I haven't made a decision yet as to what PC to buy now but I am staying well away from the touchscreen versions. I understand that for a lot of people, what I've said about the colours, might not be an issue. Don't get me wrong, I do like the touchscreen element - you don't need it and we've done without, for all these years - but it's a nice addition and you will certainly use it. The touchscreen just makes the PC a little bit more involving and fun to use, so that's not a bad thing. Also, if you're just using the PC for general browsing and entertainment, you might not be bothered about the colours looking so soft and inaccurate. Personally I find it unacceptable. Take online clothes-shopping for example - it's already difficult with colour representation issues but with PC screens like this, shopping is going to be a nightmare! Even watching a film on the PC was a nuisance: you can't see things properly and seeing all your furniture in the monitor reflection, is quite distracting to say the least.
Obviously the screen quality was a deal-breaker for me. But I was also disappointed with how slow the PC was. I read a few reviews where people had been saying the PC was a bit slow and they put it down to it being an intel i5 (as opposed to i7) I didn't take much notice of this as I thought "atleast it's not an Intel i3" and I looked at the processor speed and the memory (both more than adequate and much better than what I was previously using) The PC is sluggish though and you notice it particularly when you're browsing online. It does a good job within applications but honestly, I expect more for the price. Additionally, the gesture control is very gimmicky and just doesn't work. If you've not heard of this, this is the new thing with Windows 8, where you can control a few things (like closing pages and volume) using hand gestures - nice idea but it just doesn't work in practice and you end up wasting lots of time waving your hand around in the air, for nothing.
I read a lot of reveiws before ordering this and no one mentioned anything at all about the dull colours and lack of sharpness. I would urge you to please go to a store and see the PC in real life before you order it online. I know lots of people do this anyway and what I've said may not be an issue for you but if the colour quality, sharpness and accuracy is important and it's going to affect your enjoyment and your work, I would urge you to learn from my mistake and make sure you see the PC for yourself so you can compare the all-in-one touchscreen monitor quality (and the amount of glare) to the older versions and the alternative non-touchscreen models, which they will also have out: pick a website you access everyday and type it into every PC on display so you can properly compare - just looking at the Windows 8 app screen isn't going to be enough.
In a time when TV and mobile phone screens are getting sharper and more vibrant and life-like, it seems a puzzle why anyone would start to make PC monitors that give such soft images that lack vibrancy and sharpness - for me it's a big step in the wrong direction. I still want an all-in-one but I don't think any of the touchscreen PCs available at the moment, are worth the price considering what you get and I personally, am not willing to sacrifice colour accuracy and clarity just to have the touchscreen feature.