Top critical review
14 people found this helpful
Just not reliable enough
on 20 April 2014
The idea behind this wifi baby monitor is good. The base unit connects to your home wireless network and any specified mobile device ie phone or tablet acts as the receiving device. If you keep your phone charged then it means not worrying about batteries and is convenient to carry around. If everything worked flawlessly then I would rate this a five star product.
Connecting the mains powered base unit to our home wifi network has proven temperamental on a number of occasions, luckily this is not something that needs repeating often. Initial setup requires the downloaded app and setting your phone/ tablet to log on the the base unit's own mini wireless network, from here you provide the details of your home wireless network. Once your phone/ tablet is back on your home network the app should find the baby monitor and allow you to start listening.
The app is fairly intuitive and allows you to show an uploaded photo of your baby in the screen centre. When listening you can see a noise bar and there is the reassurance of background noise so you know it is working. The app contains additional functions such as texting & emailing when your baby cries or monitoring crying patterns. Some of these features require a dedicated subscription which was not cheap by phone app standards so we did not try them.
Our issue with this system is the phone/ tablet or base unit losing the network connection. This happens far too frequently and is by far the most unreliable device on our home network. It is not uncommon for the phone/ tablet to not find the base unit whilst everything else, including other applications on the same device work fine. Dropped connections often do not trigger an alert so the only way of knowing things are working is the hiss of background noise.
Other applications have switched off the monitoring app without warning eg music and receiving a phone call have both done this.
We have tested this over a 7 month period to date. We have moved house, changed broadband providers and upgraded a phone so this has been tested in a few situations: O2 Wireless box, BT Home hub 4, BT Home hub 5 routers and receiving devices were iPhone 4, iPhone 4s, iPhone 5s, iPad 2, iPad 3. Reliability has been consistently less than ideal.
Overall this works 90% of the time but that is not good enough if you are relying on it for your little one.