Top critical review
12 people found this helpful
Evoke 4? No way - Evoke 3 Yes!
on 29 March 2015
For four years I had an Evoke 3, which met my needs perfectly well. I was away from home for lengthy periods, and being a radio fanatic I liked to record to an SD card for when I got home. The best of these recordings I saved, and they were as good as a CD. When the 'record' function broke down, I put it in for repair; obviously they couldn't repair it, so they sent me one of these instead.
It's a joke. The old Evoke 3 could be programmed to record up to 18 presets. This allows 3. The old Evoke 3 allowed you to choose a day of the week for a single recording, now you only get 'Once Only', which will choose the next available option, or repeat recordings. For my purposes it is almost unusable. I realise there are a variety of catch-up options for listening to radio, but this was by far the least hassle and THIS IS THE ONE I WANT!!! Whatever happened to customer service?
There are a number of other features on this radio, most of which, if you read other reviewers, barely seem to work. But even if they did, to me it would be like buying a mobile phone which made movies and a cup of tea, but which you couldn't actually use to make a phone call.
It's smaller than the Evoke 3, the sound is a poor mono, and doesn't have the richness or the volume. The controls are far more fiddly than the Evoke 3, as you have to alternate between two sets of controls for no logical reason.
I will keep this solely because it seems too much hassle to send it back and demand a refund for the repair money I sent (£60). Also there doesn't seem to be any good recording radio on the market any more. Roberts had one, which I was told is now withdrawn. If anyone knows of a model which has a reasonable number of pre-sets and is moderately user-friendly I would love to know about it.
UPDATE: Since writing the above I've discovered 2 more stupidities in the design. 1) There is no facility to delete a file from a USB stick once you have listened to it. The only way to do so is to take the stick out and do it on another device. 2) You cannot set a recording while another programme is recording or indeed playing from a USB stick. Both these things were possible on the Evoke 3. I wish it was possible to award Minus Stars.
FURTHER UPDATE: There is no facility for fast forwarding a recording while you are listening to it. If, for example, it is an hour-long radio programme and you're called away to do something else, you will then have to start again at the beginning to get back to where you left it.
In the last two days the radio has 'frozen' twice. The clock has stopped, and all controls are also frozen. The only way to unfreeze it is to unplug it at the mains (presumably you'd have to take the batteries out if it was running on them). You will then get a message 'timer/clock not available', until you switch the radio on, when it will pick up a time signal.
Having tried to get on with this for a month, I'm sending it back and demanding my money back. This product is a disgrace, especially at this routrageous price.
THIS STORY HAS A HAPPY ENDING
Fair dos. When I emailed Pure to arrange a return, and sent them a copy of this review, I had a very charming reply saying that Pure had recently taken delivery of a few more Evoke 3 radios and were prepared to give me one of those instead of the awful Evoke 4. I gratefully accepted, and am now back to what I wanted, and very satisfied. Customer service was excellent in the end, and what's more, the Evoke 3 is slightly improved (bigger memory for programming) and tone is excellent. Just one request, Mr. Pure - could you make this radio to save programmes in .MP3 format rather than .MP2, please? It is much more convenient, and you do it on the Evoke 4.
Any radio lovers interested in recording should get in with an order for an Evoke 3 while they still have them.