Top positive review
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Certified Refurbished Kindle Fire 7"
on 16 April 2015
The AMAZON Kindle Fire duly arrived the day it was agreed in first class condition - as new. I have had a Kindle e-reader for 4 years now unfortunately it got broken (my fault). It was permanently attached to me, or so my husband said. I rang Amazon to ask them about the Kindle Fire and I got all the information that I needed and received the certified refurbished Kindle Fire HD7" for an exceptional price - I am over the moon. I am a bit 'thick' with technical stuff - it took me long enough to work out my Kindle and even then I don't think I used it to it's full capacity, so I got a user's guide to help me along and my son is coming to help me with it too. So it is a work in progress. But, I have my e-reader (paper white no less) and I am learning more by the day. The User's Guide is easy to read (even for me) and I must mention that the Customer Service I received from Amazon was second to none. If people believe that Customer Service is dead - they are wrong, it is alive and very well and it lives at Amazon. If only other companies learnt Amazon's customer service.