Top critical review
6 people found this helpful
buy certainly but beware you are on your own and there is a lot of work to do
on 18 November 2013
Spec wise this is a fine laptop that at the price it was on,£480, very good value for money. Less so then than at the time of this review it has gone up to £560 but you can still get it cheaper elsewhere. As I say spec wise this is the best value you can get but the real cost is the time effort, research and committment, in my experience, you need to put in to get it to work the best.
And this isn't just an issue for this particular model. Check out other Levono models and you will find reviewers posting similar comments to mine. Levono support is a premium rate telephone number and again my experience, after dragging out the conversation,kerching, shrugged shoulders are they are so unable to help. Their default is to revert back to factory reset.. not helpful at all.
So it has taken me three days of updating drivers direct from software companies as the Levono site and preloaded ones are out of date. Even registering the product proved glitchy and use of the signed in part of the site continues to be a trial and error exerience. So lots of exploring techy websites and good advice and support on the forums has meant that 90% of what the lap top should be doing it is now doing. 10% is still not and no matter what the laptop still has it's glitches. Some of this undoubtedly is conflict issues stemming from windows 8.1 update but you pay for it all to work and when you go the extra mile, do the research and put the fixes in yourself, you feel shortchanged when things are still not perfect.
So a great spec lap top...get it for the right price, shop around, and put the work in yourself and, as long as the particular glitches that seem to be unsolvable don't affect you, you will have a decent product. If though you want a laptop that performs from the off and you can rely on ... I would suggest you look elsewhere.
Finally research the complaints and comments across the web on Levono customer help and don't just take my word for it... they have a serious problem there that the company needs to start taking seriously if it is to truly capture and sustain the market grab it is looking for in the UK. hope this helps.