Top critical review
One person found this helpful
One star for the product five stars for customer service...
on 8 September 2016
This review is for the XT2 Expert Shield. I have already reviewed the XT1 shield and found it to be excellent. After buying a new Fuji XT2 camera, the first thing I bought was an ExpertShield as I've had them on all my other cameras and they were excellent. Unfortunately, the XT2 shield is nowhere near as good as they used to be. I have never had a problem installing them before but the first one I received was full of bubbles and I managed to scratch the shield trying to remove them. I contacted Expert Shield and they sent me a new one straight away. This one was damaged (the back film was loose) and therefore I couldn't install it without bubbles. I contacted them again and again they sent another. Same problem again, I could not install it without bubbles. I followed the instructions to the letter. I can only suggest there was dust on it from the factory. Not only that but they are not clear, they are definitely "hazy". I contact them again and this time they asked me to return the product for a refund. I have since bought a pack of three protectors from Membrane for £2.95 and the first out of the packet installed with no problem and is perfectly clear. It could be that Expert Shield have had a bad batch but whilst their customer service is excellent, their (expensive) product certainly is not.