Top positive review
Excellent Product and Customer Care
on 22 August 2015
Firstly let me start by saying that I am extremely impressed with service received by Fat-Catz-Copy-Catz. I ordered a set of 5 randomly selected Barbie Sindy sized gowns for my daughter, but only 3 of them arrived. Within a very short time of contacting Fat-Catz-Copy-Catz and explaining the situation I received an apologetic reply and a promise to send the missing items using a first class mail service. Fat-Catz-Copy-Catz not only honoured their promise, but also included an additional gown (they sent 3 instead of 2). Because of this I would highly recommend buying from them based on the impectable service and according to my daughter the gowns were beautiful, and well made.
P.S. The star ratings for the items were based on my experience and my daughters product review.
Me: 5 out of 5 - customer experience
Daughter: 5 out of 5 - product design and quality