Top positive review
Very capable machine - steam ring broken after 8 months
30 August 2018
I've now owned this machine for a good 18 months and have been churning 3 doubles out of this for pretty much every day since I got it.
It's very capable of producing a good coffee - that's subjective of course, but with good quality fresh beans you can squeeze out a pretty sweet crema and get a really good extract. If you use crap beans, of course, like any other machine no matter how good - this won't magically produce a good coffee.
At about the 8 month mark, I noticed the O-ring/steam seal was a bit frayed and started letting water leak a little. So I replaced that easily myself (part number: BES860XL/02.6 - picture included to show what they look like). I did purchase the additional amazon cover but there was no way I was sending the machine off for this.
Also, I wouldn't ever wait for the machine to tell you it needs cleaning - just do it more regularly and you can't go wrong. I've found the Cafiza tablets for cleaning the head, puly cleaner for descaling and the charcoal water filters from niceEshop on Amazon to be fine.