Top critical review
6 people found this helpful
Appaling customer service. Faulty product. No support
on 3 April 2014
I bought this phone about three months ago after reading good reviews.
The phone arrived and I was happy with it..... at first.
After 2 months the phone started developing glitches, flickering screen, red border around screen, intermittently strobing red while in use.
After another week or so the glitches started blending together to make the phone awful to use.
Several 'factory resets' did nothing to fix things.
Then the phone just stopped working, occasionally it'll come on for 30 seconds but then just dies.
I've reported these problems to the seller every step of the way but they just answer with poorly written pro forma response emails.
I've sent pictures and videos (as they requested) they just demand more.
Amazon wont file a claim as it's been longer than 2 weeks, Amazon wont help me at all.
Be VERY, VERY cautious about buying this product from any seller.