Top positive review
42 people found this helpful
on 4 August 2015
This is a first impression review, which if I find problems will change later.
I received my unit well packaged, and there was no water around as some reviewers said they had seen. But in the information booklet, it explains that there may be a little water due to the item having been tested before packaging, so if you find any then it is not anything to worry about.
The instructions are very clear, and I am now enjoying my first cup of tea from it about an hour after starting to open the box, even though I didn't hurry with it as I was cooking dinner at the same time. I think if you were determined to, you could have it set up in about 10 minutes flat from opening the box.
I can taste the difference in my tea from it using filtered water. There is a filter provided so that you can use it straight away and buy a replacement later. I also had a voucher included for £5 off a pack if I order from the Bosch website. I haven't looked to see if that will be cheaper or not as I always shop around first, and offers are not always the actual cheapest price, but it's nice to see anyway.
I saw a review that mentioned a quick guide sheet, with inaccuracies. Mine has no such sheet, so not to worry about that.
When you first set it up, there is a routine to follow step by step. Some is obvious like plug it in. The thing that is a little time-consuming is rinsing out the water container and getting the filter set up, then you have to run 2 cups through before using any to drink. It was all easy peasy to do though, and I was cooking at the same time.
There are several things that are not clear from the description alone so I will attempt to describe them.
The water container is made from material very like a water filter jug or a fridge salad drawer. It is not going to stand up to being bashed around. But you are not going to bash it around so that should be fine.
There is a handle on the water container to take it to/from the tap if you want to do it that way. But I will be filling it from a jug and storing the jug on the lid, as I did with my previous dispenser, which was a Morphy Richards one that had served me well until yesterday morning when it decided to take up smoking. There is an indent in the lid, with drain holes, so you could pour water slowly down that, but you can take the lid right off very easily then you have the whole top area of the container to pour into. You can pour @ 1 litre in before having to wait for it to filter through. And it really does not take long at all to filter through anyway. You could make a cup of tea then finish filling the machine.
The drip tray/cup stand is very easy to move to adjust the height. You just take it out and put it in whichever height slots you want it. The drip tray itself has a totally removable top for easy pouring away/cleaning.
Putting everything in the right place eg the tray, the water jug, the filter, you can't go wrong, as everything is very obvious which way round and where etc from the shape.
The only thing you will need to use the instructions for is for doing the filter the first time, and for the first time use, and for descaling. And perhaps to change cup size the first couple of times until you get used to it, just like any appliance. Descaling looks to be very easy as it has a programme for it, that the instructions say it takes 10 minutes, then you just flush it through when it's finished.
It also has a guide in the back of the booklet, for problem-shooting, if you come across anything. Very straightforward.
The whole thing looks very smart on my counter, and only takes a small space too. It's great it sits flush against the back wall so there is plenty of space in front to mess around with teabags etc.
The on/off and the top controls for temperature etc are nice and easy. You don't have to push anything hard, it's just a soft click.
The manufacturer claim of whisper quietness is inaccurate, definitely, but it is not excessively noisy either. It makes an obvious humming noise just as it starts to heat, then it gurgles a bit like a coffee machine, but if you had music on say you would hardly notice, or if you were having a conversation, once you got used to using it.
The dispensing speed is not bad. It's not quick quick, but I think the 100 degree water for my tea took under a minute to fill a 250ml mug. And the water is certainly hot enough. I don't have a thermometer to check, but I am fussy about my drinks, and it is comparable or perhaps even a shade better than my previous Morphy Richards machine, which I was careful to check out about the temperature when I bought that.
The water does not go anywhere except straight down into the mug. No mess, not a drop.
I wanted this over other machines partly for the features and also for the Bosch name as I have had a Bosch washing machine for about 15 years now and never had a single problem with it. Now that is good! So I hope that this will give a comparable service life.
re the price - I was happy to pay it and even to add Express Delivery. I couldn't get it so quickly locally as they would have had to order it in online first. I will be using the ambient water feature a lot as I have to take meds several times a day so that will be wonderful as I do not like tap water and have been leaving a glass of water standing to try to get out the chorine at least before I use it. So this will look a lot neater and not collect dust on the water either. So I could have had just a hot water one, that only does one temperature, and the cheapest option I saw that I could have lived with was still £40 with the delivery. And this one I will not just live with it, I will enjoy its extra features. (My total including express delivery was just under £84)
I really like that you can set specific dispense amounts. My previous one was a bit hit and miss. I also like that if you want to stop it early, you just touch the button and it will stop. And I will enjoy to set the temperature lower for coffee, as I don't like to use boiling water for coffee. And then when I want fruit squash with hot water I can lower it further and not scald myself or have to top it up with cold. Or I can use it for my friend who likes to drink plain hot water and she can drink it straight away without having to top it up from the tap. Wonderful :)
I think that's it. If I think of anything else I'll add it later. Hope this helps people make an informed choice.
Edit:- Have found if you draw 'ambient' water immediately after boiling water, the first bit comes out warm, so either do the ambient one first, or else wait for the conduit to cool from the heat of the boiling water (not sure if it is that or residual heated water) or just run a small amount through, throw that out then run your ambient water. I'm not finding it a problem now that I know about it, but it was not nice to find out with a mouthful of warm water. I'm still finding it fantastic overall.