Top critical review
7 people found this helpful
Like all the other reviews you'll read
on 3 March 2016
Like all the other reviews you'll read, I think this is a great product. I've used it on treks, including a long one around Annapurna and was impressed with the robustness and battery life - even in the cold. The problem is that I then suspended the service and now can't reactivate the device, despite reactivating the account. The device seems to be working OK but 2 mins after reactivating it, it suspends itself again. During those 2 minutes all is good - messaging etc. It seems to be a system problem which the helpdesk guys have been working on but to no avail and now it looks like I'm going to have to send the device back for them to sort, which is a pain as I'm about to go away on a desert trek.
I wish I'd not suspended the service - would have been cheaper and I'd now have a device that works.