First time we received this it had the wrong details engraved. Contacted the seller and he apologised and replaced it quickly A few day later the clasp broke on it and we lost the tag. Had thought it seemed good quality but the link must have been really weak.
It came faster than expected, although the engraving wasn't too clear, the company contacted me and asked what I would like engraved and said to next time put it in the gift item information. Great Quality, looks adorable, highly recommend!
I would like to say how great this seller is. I had problems with the engraving process so emailed straight to the seller. The gentleman I spoke to was excellent, I apologised for missing how to add engraving at the checkout. He sorted it out for me straight away and the it was done the next day. I asked for quite a lot of engraving on a small area, this was managed and it is great quality and value for money.