Top critical review
48 people found this helpful
It's ok - hard to understand the rave reviews
on 7 March 2014
I got this because I had been impressed by all the rave reviews, but to be honest I don't really understand the fuss.
First the good things:
It's quick to heat up, has a good long cable, and the reservoir should last the length of the job. The floors do dry more quickly than with a regular mop, and being able to detach the cloth for washing means no stinky rotten mop head in the cleaning cupboard.
Now the reasons I'm not impressed:
If you detach the triangular scrubbing head from the bigger square piece that has the cloth on it, you'll see the steam is being channeled down to the cloth through a circular hole about an inch wide, while the mop head itself is about 6' by 12'. If you watch the video you'd think steam is flooding out of it. Well unless mine is broken I'm getting puffs of steam out of the centre of the cloth only, while the rest of the cloth is merely getting damp. (If anyone disagrees and thinks I should be seeing clouds of steam coming out of the bottom please comment and let me know what might be wrong!)
As a result I find that any stain on my tiles at all (for example something as simple as a small sticky stain from splashed apple juice) I find I have to push the mop over and back, or hold the unit in place for a few seconds, to shift it. It ends up that cleaning the floors is taking far too long.
Also the unit itself is quite heavy and tiring on the arms if you have much floor to do, especially with all the over and back over stains. I actually think I'm doing the work more than the steam as I find I'm pushing the mop into the floor to lift stains, rather than just gliding around the place letting the steam lift everything, which I thought I'd be doing.
I think part of the problem might be the microfibre cloths. I only have my unit a few months and I think the two supplied are already worn out. To replace them is about £14, so you have to wonder about the true value of one of these units, when a large head microfibre mop appears to do the same job faster (in my opinion) for a fraction of the price.
Lastly the cloth does not reach the edge of the head when attached (as the video implies) therefore you will not be able to get right up to the walls, presses, whatever and will leave a tide mark that you'll need to clean up after. The video shows the user detaching the head for corners, but the scrubbing brush head has no absorbency - you still have to use the cloth to wipe up the loosened dirt.
So not bad, but if I knew what I know now before I bought it I don't think I would have bothered.
EDIT July 2015:
OK I gave up on this thing months ago. I left it too long to return to Amazon and got bored trying to contact Hoover. I read somewhere that the filter can get clogged, reducing water flow and therefore steam. Trying to buy spare parts for this from anywhere including Hoover's website has been impossible. I just don't see the point of these units for floors, frankly.