Top critical review
6 people found this helpful
Excellent phone with some reliability issues
on 22 April 2014
I bought this model for my husband at Christmas. The phone was brilliant & he was really happy with its ease of use, performance etc which is important as he is self employed & is his main point of contact for his customers. However by March the phone suddenly started switching itself off & rebooting itself for no reason & also said charging when not plugged in to a charger.
I contacted Amazon who gave me a full refund & when I read the reviews for a replacement phone I saw that someone else had had exactly the same issues. I purchased the exact same phone as a replacement because all the rest of the reviews including my husband thought the phone was brilliant & we're hoping that samsung have now resolved the known software issue. If not I know that Amazon will refund & allow me to purchase a different model