Top critical review
20 people found this helpful
Pram has a fault and no one has realised yet!
on 20 June 2013
Recently purchased this pram because of the seemingly amazing price for such a sturdy all in one, however when it arrived and I tried to assemble it I realised there was a problem with the 'pram' part of the product. At first I thought it was just that the hood didnt fit properly, and thought maybe I had been sent the wrong hood, but after I decided I would continue assembling it first I then realised that the fixture which holds the hood in place is also where the pram connects to the pushchair.
This is when I realised that the fixture has been attached too near the center of the pram frame so that when you attach the pram on to the pushchair, it hangs over the front by about 6 or 7 centimeters rather than appearing in line like in the images shown.
I alerted amazon of the fault and have just returned my product, awaiting my refund now, but when the collection service arrived, they informed me that they have had to collect quite a few of these already! I would not recommend buying this product until more reviews have been given as it may have been just one batch of unlucky customers and Hauck may have already corrected the fault.
I have also emailed Hauck to tell them of the fault however have received no word back yet.
Hope this helps anyone else considering buying this pram, and as a side note, its very heavy! I feel like I've dodged a bullet with this one.