Top critical review
27 people found this helpful
Not as advertised and poor customer service - Avoid!
on 8 November 2012
As a regular Amazon customer and someone who considers other peoples feedback as very valuable information, I feel compelled to write a quick paragraph about this item and this seller. Firstly this item is NOT rubberised as described, but instead is a hard harsh plastic which will scratch your phone is used as intended. Secondly the seller will insist that you return the item before a refund is issued, but they will not refund the cost of the return despite agreeing to do so in email correspondence. Additionally responses to emails are very slow and irregular, and if all of that wasn't enough, AMAZON SIMPLY DON'T CARE that this happens if you file a complaint. Terrapin Accessories, you treat your customers with no respect and Amazon let you do it - shame on you both.