Top critical review
Black Cartridge Doesn't work!
on 21 March 2016
I bought this item from Amazon on 16th Oct 15, when I installed my previous cartridge, as like may people, I always like to have one on hand, rather than waiting for the ink to run out, then having to wait several days without a printer for the new one to arrive.
As the cartridges don't always run out at the same time, I had installed one or two of the colours, before the Black Cartridge said it needed to be replaced.
When I replaced the Black Cartridge, I thought nothing more of it. But the next time I printed, even though the Cartridge Indicator showed full (and still does, the black part of the print didn't print. I took it out and installed it again, and it still didn't work. So I wasn't sure if ti was the cartridge or printer playing up, though the printer has worked perfectly for years.
So I had to rummage in the bin for the previous Black cartridge, which I re-installed. It showed empty on the indicator but was able to scrape out a black print fine. So I re-installed the new Cartridge and it then printed ok.
Now 3 or 4 weeks later, even though the Cartridge is still showing Full, it has stopped again, and only the colours are printing. I've just gone to the Orders page to process a return, so Amazon can track what's wrong with this with their supplier, but it says I have passed the time.
With items like this, which you need to buy before you need them, so you don't have days where you can't print, there should be a longer return time.